Terms of Service

Please read these terms and conditions carefully before using our website and services. These terms apply to all visitors, users and customers of WCR UK Limited.

1. Agreement to Terms

By accessing or using our website at wcruk.com, or by engaging our heat exchanger services, you agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of these terms, you may not access our services.

2. Company Information

WCR UK Limited is a company registered in England and Wales under company number 03710947. Our registered office is at Unit A, Park Road, Holmewood Industrial Park, Holmewood, Chesterfield S42 5UY.

3. Our Services

WCR UK Limited provides heat exchanger services including but not limited to:

• Heat exchanger repair and maintenance
• Testing and inspection services
• Cleaning services
• Supply of replacement parts, gaskets and plates
• New equipment sales
• 24/7 emergency support services

All services are subject to our standard terms of business, which will be provided upon request or with any quotation.

4. Intellectual Property Rights

Our website and its original content, features, and functionality are owned by WCR UK Limited and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

5. User Obligations

When using our website or services, you agree to:

• Provide accurate and complete information when requesting services or quotes
• Use our services only for lawful purposes
• Not interfere with or disrupt the integrity or performance of our website
• Not attempt to gain unauthorised access to any part of our website
• Comply with all applicable laws and regulations

6. Pricing and Payment

All prices quoted are exclusive of VAT unless otherwise stated. Payment terms are 30 days from date of invoice unless otherwise agreed in writing. We reserve the right to charge interest on overdue accounts at the rate of 8% per annum above the Bank of England base rate.

7. Limitation of Liability

To the maximum extent permitted by law, WCR UK Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability to you for any claim arising out of or relating to these terms or our services shall not exceed the amount paid by you to us in the 12 months preceding the claim.

8. Warranties and Guarantees

We provide warranties on our workmanship and parts as specified in our quotations and service agreements. All warranties are subject to proper use and maintenance of equipment. We are ISO 9001:2015 certified and all work is carried out to the highest industry standards.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide notice on our website prior to any new terms taking effect.